01. OPERATIONAL OVERVIEW
Ulakto LTD ("Company", "we", "us"), registered in England and Wales, engineers multi-provider AI agents, automated telemetry routing pipelines, and custom API systems. This policy details how personal data is ingested, processed, and safeguarded across ulakto.com, our deployment widgets, and customer-facing voice/chat orchestration terminals.
02. DATA INGESTION PROTOCOLS
Data processing is isolated across two primary streams:
- [DIRECT INPUTS] Names, business emails, telephone numbers, and inquiry parameters submitted via consultation forms or interactive demo terminals.
- [TELEMETRY LOGS] Voice audio streams, speech-to-text transcripts, prompt payloads, IP network metadata, and session tokens utilized strictly for real-time model routing and system performance.
Ulakto LTD enforces enterprise API isolation agreements. Customer inputs, voice transcripts, and database context passed through our routing architecture are NEVER submitted to third-party model providers (e.g., OpenAI, Anthropic, Google Cloud) for public LLM training datasets.
03. SUB-PROCESSOR ROUTING & INFRASTRUCTURE
To execute real-time AI orchestration, encrypted data payload fragments are transmitted to authorized sub-processors bound by UK GDPR compliance standards:
04. RETENTION & DATA SUBJECT RIGHTS
Telemetry logs and interaction records are retained for up to 12 calendar months before automated purge routines execute. You have the right under UK GDPR to request access, correction, or permanent deletion of your data.
EXECUTE_ERASURE_REQUEST: hello@ulakto.com